At our website, Sheffield Silver Ware (‘the Company’ or ‘we’), your privacy and the protection of your personal data are of utmost importance. Our Privacy Policy details how we handle the collection, storage, access, and processing of your data in accordance with a range of privacy laws such as Canada’s PIPEDA, Quebec Law 25, the EU’s GDPR, Brazil’s LGPD, California’s CCPA/CPRA, Colorado’s CPA, Utah’s UCPA, Connecticut’s CTDPA, Virginia’s VCDPA, South Africa’s POPIA, and more.
This policy governs your interactions with our website, applications, services, and products. Please note that this privacy policy does not apply to third-party platforms, applications, products, or services that may be linked to or from our platform, each of which has its own privacy policies.
Our processing activities cover various scenarios where you might interact with us, including:
- Using our applications and services as an authorized user.
- Visiting our websites which are subject to this Privacy Statement.
- Engaging with communications from us, such as newsletters, emails, calls, or texts/SMS.
We collect a range of personal data to provide and improve our services. This includes:
- Account information you provide when signing up for our services.
- Payment information required to process transactions.
- Financial information related to your purchases.
- Purchase history to enhance your experience and support customer service.
- Mobile device identifiers for security, analytics, and personalization.
- Location data if needed for certain features or services.
- Feedback you provide through surveys, forms, or interactions.
- Social media information when you connect with us on social media platforms.
- Product information that helps us understand your preferences and tailor our offerings.
We gather this personal data primarily through your direct input, interactions with our services, and by using automated technologies like cookies. Additionally, we may receive information about you from third parties, all of which is subject to their respective privacy policies.
Our website uses cookies to enhance user experience, provide functionality, and collect analytics. These cookies are categorized as Strictly Necessary, Preference, and Analytics, each with a specific purpose. Users have the option to control non-essential cookies through our Cookie Manager.
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected and as required by law. Once these purposes are fulfilled or the retention period ends, we take steps to delete or anonymize your data.
To safeguard your personal data, we implement organizational measures and security protocols. This includes encrypted communication and collaborating with secure third-party processors to ensure that your data is protected against unauthorized access or disclosure.
We recognize the importance of protecting children’s privacy. Our services are not intended for, or directed to, individuals under 18 years of age, and we do not knowingly collect any personal data from children under this age.
Under applicable laws, you have rights related to your personal data. Depending on your location, these rights include accessing, rectifying, deleting, restricting the processing, obtaining a copy of your data (data portability), objecting to processing, non-discrimination, filing appeals or complaints, and withdrawing consent when applicable. To exercise any of these rights, please contact our privacy team.
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on our website for your review.
Should you have any inquiries, wish to unsubscribe from our communications, or need to address any data-related matters, please feel free to reach out to our privacy team via email at [email protected] or by sending a written correspondence to the address provided on our website.